Psychology and Work Today 10th edition Schultz, Test Bank & Instr. Manual
CHAPTER 1 Principles, Practices, and Problems
After reading and studying Chapter 1, students should be able to:
- Describe Industrial-Organizational (I-O) psychology, what I-O psychologists do, and where they work.
- Outline the scope and history of I-O psychology.
- Understand how I-O psychologists conduct research.
- Identify the major areas of I-O psychology.
- Explain the contemporary challenges facing I-O psychologists.
- Know what they can do with an I-O major.
- Describe the problems faced by I-O psychologists. LECTURE OUTLINE
Why Do We Work?Is it just about the money? What else is there?Personal satisfaction, fulfillment, and pride of accomplishment Emotional security, self-esteem, and contentment
Identity and status, friendships and belongingWhat is I-O Psychology?Def. – The application of the methods, facts, and principles of psychology to people at work. It is a SCIENCE
Deals with observable behaviorBehaviors reflect underlying psychological processes Empirical in its approach to research
Objective in its methods and resultsTopics of Interest for I-O PsychologistsHuman Resources Development SelectionTesting
Performance appraisal Training & DevelopmentOrganizational Psychology LeadershipMotivation, satisfaction, Involvement OrganizationCopyright © 2010, 2006, 2002 by Pearson Education, Inc. All rights reserved.
Schultz & Schultz 10e 1 Chapter 1
Workplace Characteristics Working conditions Safety, violence & health Stress
Research Methods used by I-O Psychologists
Observe the behavior of employees on the job under well-controlled and systematic conditions Record behavioral responses
Vary the conditions and measure resulting changes
Look, listen, measure, and record according to scientific method
The Pioneers of I/O
Walter Dill Scott (1869-1955)
First to apply psychology to advertising, employee selection, & management Wrote Theory and Practice of Advertising (1903)
Formed first consulting company in Industrial Psychology (1919)
Hugo Munsterberg (1863-1916)
The Psychology of Industrial Efficiency (1913)
Goal of improving worker efficiency
Used tests to measure skills and match workers to jobs Conducted research in the workplace
Wrongfully accused of being a German spy in WWI
(Small Sample of the Original)